Terms and Conditions

I. General information.

1. The owner of the service at the address www.histfenc.com is the firm:
Andrzej Zmuda Trzebiatowski
Postal code: 87-408
Miliszewy 35
e-mail address: info@histfenc.com
Signed to CEIDG register.

2. The above service is the invitation for the customers to make offers (thus the prices shown here are not binding until they are confirmed, and the goods combinations are not binding either).

3. Placing an order by the Buyers means they have read the On-line Shop Regulations and commit themselves to obey them.

4. The Seller has the right to change the Regulations at all times and to publish those changes on the service website.

5. The Shop is based in the Republic of Poland and the Polish law regulates its principles and the ways of solving disputes.

II. Placing an order.

1. All the prices shown in the Service (www.histfenc.com) are gross in euro. Prices shown at www.histfenc.com are only for informational purposes and they are not binding (as the products in the Service are not an trade/sale offer).

2. Entering into a contract: a) The Buyer places an order through "the cart" on the Service website (you need to sign up for our service). b) After the order has been checked for any possible mistakes and for the availability of the goods, the Buyer receives a confirmation with the details of the ordered goods, the prices and additional cost payable by the Buyer (transport costs, payment costs) as well as the date of delivery. This confirmation is treated as an offer directed to the Buyer who has 14 days to pay for the ordered goods. If the payment is not made, the offer is cancelled. c) The offer is accepted by the Seller after it has been paid for.

3. The time of completion of the order is 30 working days unless agreed different with the customer. Time is counted from day of a confirmed payment till the day of sending the goods.

4. The order will be completed in the shortest possible time. The customer can check the state of the order by logging on our Service website. Posting the goods will be confirmed by an email or by phone call.

5. The good will be delivered by Polish Mail or by Courier, depending on the Buyer's choice.

6. If the parcel is not collected by the Buyer, the Seller has the rights to send it again, adding the additional transport costs.

7. Transport costs are calculated automatically by the Service system and depends on the amount and the price of the ordered goods, as well as the chosen way of delivery. In case when it is not possible to make this automatic calculation, the transport costs will be calculated by the Seller and sent to the Buyer together with the offer.

8. The time of delivery depend on the means of transport and the destination (the country). The Seller is not responsible for the delay caused by the Courier or Polish Mail.

9. The Buyer is obliged to give all needed measurements in case of clothes made to measure. The Shop is not responsible for any mistakes the Buyer might make when taking the measurements.

III. Making the payment.

1. After having received the confirmation from the Seller, payment can be made in one of the following ways:

a) by making a money transfer to Seller's bank account (the costs of this are paid by the Buyer). b) by Credit Card - using the PayPal account. The Seller does not receive the number of the Buyer's credit card. Seller PayPal account is zmuda@histfenc.com. The Buyer will receive the payment request from this address. If it is sent from a different account/email address, please contact with the Seller.

2. The Buyer has 14 days to make the payment after receiving the bill. If the payment is not made, order will be canceled. Important: If you are eliglible to VAT refund (clients from outside EU and registered VAT payers), please contact us by email before payment to establish the order details.

IV. Resignation, returns and making a complaint.

1. The Buyer has the right to return the goods within 14 calendar days from the delivery.

2. The right to return the goods does not refer to tailored clothes and other clothes of the properties specified by the Buyer in the order or connected specifically to that Buyer.

3. In case of return of the goods, the Buyer should send the ordered goods back at his own expense to address of the Seller accompanied by a written or electronical declaration of returning the product, with the date, the signature and the instruction how and where the Buyer is expecting the refund (the bank account number or PayPal account). The Buyer does not pay any other costs for making a return. The address for returning the products is:
HISTFENC Andrzej Zmuda Trzebiatowski
Wapienna 46
87-100 Toruń
e-mail:: info@histfenc.com

4. The returned goods should not bare any signs of use exceeding the terms of ordinary management, which aim is to state the characteristics, features and functioning of the product. In case of goods, which value was decreased by the Buyer by using them in a manner violating the terms of stating the characteristics, features and functioning of the product, the Buyer still has the right to return the product, however the Seller might seek to recieve the damages from the Buyer for the goods' lost value.

5. The Seller declares that he takes into consideration all the returns results from the product working wrongly, but not because of the incorrect use.

6. The Shop does not take any responsibility for the wrong size of clothes or other fitted products resulting from the mistakes made by the Buyer when taking measurements or if the Buyer change his sizes while using the products. The buyer will be charged for the alternations referred to these two problems.

7. The complaint will be acknowledged when the Buyer sends the faulty product to the Seller by the means of transport agreed with the Seller accompanied by a description of its fault or faulty functioning. Having acknowledged the complaint, the Seller commits himself to repairing the fault. If that is not possible to be done or if the costs of repairing are too high, the Seller will exchange the faulty product for a new one and will send it to the Buyer within 14 weekdays. The Seller will also refund the transport costs the Buyer has paid, the way of doing it will be agreed with the Buyer. The 14-day period of a complaint is counted from the day the Seller receives the faulty product. The repair period may be extended in case the materials needed are unavailable and need to be sent over.

8. In case when it is not possible to exchange the faulty product for a new one, the Seller will offer the Buyer another product of a similar property or will refund the price of the product together with the transport costs or will decrease the product's price. The way of doing this will be agreed with the Buyer.

9. For the Buyer's Welfare the Seller will do all his best when dealing with the return and the complaint.

10 .If the Buyer send back the faulty product by an expensive courier without consulting it with the Seller, the Seller may refuse to refund the overestimated transport costs.

11. The refund will be made within 14 weekdays counting from the day the Seller receives the faulty product.

12. All the correspondence concerning returns, complaints and resignation from the order should be sent to: info@histfenc.com or to:
HISTFENC Andrzej Zmuda Trzebiatowski
ul. Bema 91-105
87-100 Toruń

V. Special offers and discounts.

1. There may be discounts in the prices for resellers (discount counted individually).

2. Discounts do not refer to products on special offers.

3. The Seller takes into consideration the value of all the products (even these on special offers) when qualifying the order for a discount. If the order has a discount because of its amount, the discount is calculated only for the products which are not on a special offer.

4. The Seller declares that the emails with information about new products or special offers will not be sent more often than once a month.

VI. Terms of use of gift vouchers.

1. The administrator of data is the Seller – Andrzej Zmuda Trzebiatowski who runs the business activity under the “Histfenc” Andrzej Zmuda Trzebiatowski company with the main office in Miliszewy (87-408 Miliszewy, Miliszewy nr 35) registered in CEIDG, NIP 5611497191, REGON 341235555.

2. The Seller avows that he protects personal data of the Buyers on the rules of binding laws in Personal Data Protection, specifically Regulation of the European Parliament and of the Council 2016/679 dated on 27th April, 2016, according free flow of such data and overrule of the directive 95/46/WE (General Data Protection Regulation/GDPR). The Seller avows that he is using technical and organizing measures ensuring the protection of processed data appropriate to threats and categories of data encompassed within protection, specifically protects the Buyers’ personal data against making it available for unauthorized persons, losing it or damaging.

3. During the procedure of ordering Products, the Buyer voluntarily passes his personal data in required matters of the Seller.

4. Personal data obtained by the Seller are processed by the Seller in aim to:

a. realize orders mentioned here,

b. provide services mentioned here,

c. appraise the payments for ordered products,

d. seek redress due to payments for placed orders,

e. and if the Buyer agreed for receiving information on products/services via email from the Seller (marketing purpose/newsletter).

5. Personal data of the Buyer are processed:

a. during the time necessary to realize the sale, payment and seek redress;

b. when processed on the base of agreement, personal data are processed till the agreement is canceled, nonetheless canceling the agreement do not affect the compatibility with the data processing law, which was made on the base of agreement before canceling.

6. The Buyer in any time can oblige the Seller by sending a proper question, also via email on the address info@histfenc.com, to provide information on the condition of his personal data,

7. The Buyer has a law to demand removing, complementing or changing the personal data processed by the Seller.

8. Specific information pertaining data processing for the Buyer, including aims, the base of processing with terms of law, periods of processing and owned laws are every-time passed to the Buyer in the moment of collecting his data.